I have never heard the word "heuristics" before. I'm still not really sure how to pronounce it, and I even looked it up on wikipedia! Wikipedia shows the pronunciation, but I have no idea. It is interesting that there is a technical term for an educated guess, and a whole philosophy surrounding the concept!
I don't work with clinical decision software in my current position, but I found the Brokel reading in the class assignments very interesting. I didn't realize there were different types of decision making programs. I think this will make me more aware of the depth of the programs I will use. It is important to understand how and why computer programs make their decisions in order to trust outcomes and evaluate the validity of the proposed decision.